Exchanges, Refund & FAQ
PLEASE BE MINDFUL:
NO REFUNDS OR EXCHANGES whatsoever unless specified with us.
If any item is opened, touched, or used all sales are final NO EXCEPTIONS.
We CANNOT accept any returns on Sale or Gift Card items.
Any refunds by us you’ll receive an email notification listing all details. (Depending your bank refund processing takes 3-7 business days.)
If you have anymore questions please email us.
•How many bundles do I need?
12”-16” 2 or more bundles, 18”-24” 3 bundles or more, 26”-32” 4 bundles or more, 34”-50” 5 bundles or more.
•When will I receive my order?
Processing is 2-10 business days (ALL ITEMS) , Shipping is 1-5 business days (United States, Virgin Island & Jamaica. Not included delays with shipping company.)
•What is the natural color and origin?
1b natural black and 613 blonde. (Not including custom color wigs.) Origin: Brazilian Virgin Hair & 100% Vietnamese Raw Hair
•What products are recommended to use?
All recommendations are listed on our Hair Care Tips Tab.