Shipping Policy

Business Days are Monday-Friday ONLY

(9AM-7PM EST)

MAIN SHIP DAYS ARE WEDNESDAY, THURSDAY AND FRIDAY

(Orders may ship on other days)

If order is dropped off on Friday please expect your tracking number to update NEXT business day. (Monday-Tuesday of Next Week)

Allow your tracking number to update within the next 24-48 business hours AFTER you receive your tracking number.

(Mandatory for ALL Shipping Services.)

Please be sure to be present to sign for your package when it is out for delivery.

*SIGNATURE IS REQUIRED FOR ALL HEAVY GOOD ORDERS (HAIR, WIGS AND WHOLESALE)*

Shipping and Processing:

-All Items take 2-12 business days to process and 1-5 Business days to ship. Does not include holidays or delays. (International is 4-8 day shipping)

Shipping time is NOT included in Processing time.

• If ordered after 3pm, please don’t count that as a business processing day.

-Tape In Extensions take up to 15 business days to process depending lengths and stock. (Lengths longer than 24” take longer to process.)

Orders that use Shop Pay/Affirm will most likely take 10-12 Business Days to Ship meaning will Ship after first payment.

(Please understand our Policy with using Payment Plan Installments.)

-Machine Made wigs takes 7-12 business days for Processing.
If wanting Customization specify with us if it does NOT come included with the price for wig.

Customization takes an extra 2-3 business days.

MAIL CARRIERS USED:

USPS FIRST CLASS 2-5 Business Days

USPS Priority w/signature Required Upon Delivery

2-3 Business Days

UPS GROUND 1-3 Business Days (Signature Required Upon Delivery for Hair and Heavy Goods)

UPS NEXT DAY AIR w/Signature Required Upon Delivery 1 Business Day

***International Shipping Rates may vary... (7-14 business days to deliver)

*******DURING HOLIDAYS, YOU MAY EXPERIENCE A DELAY DUE TO HIGH VOLUME OF ORDERS******

—We are NOT held responsible for any delays or lost packages with shipping couriers. We will try our best to fix the problem with our customer.

- WE DO NOT DO PICK UP ORDERS! ALL ORDERS SHIP!

-Give ATLEAST 24-48 hours to respond to DMs and Emails.

-Email: TheBossMingZhu@gmail.com

-Instagram: @LushyMingZhu